AIR WINGS FAQ

Join our Forum which has lots of additional helpful discussions

Q: AUTO-MATCH NEVER FINDS ANY PLAYERS

A: Normally the auto-match should take no longer than 10 seconds to find players for a match, but for some people auto-match breaks after they upgrade to iOS 7. There are several possible solutions to this problem:

Solution #1: Go into Settings->Game Center and log out of your Game Center account. Reboot the device, and re-run the game and see if that fixed it.

Solution #2: Do #1 above, but also delete the game prior to rebooting. Reinstall and try again.

Solution #3: There is a bug in Game Center where without warning it will simply stop working on specific networks, so try running the game on a different network. If you're on WiFi try it on cellular and see if it works, or vice-versa. Also, try it on a friend's WiFi network or maybe the network at work or at school.

Solution #4: Go into Settings->General->Reset to reset all of the settings on your device. This can also sometimes fix Game Center problems.

Solution #5: Wipe your device clean and start over. This is drastic, but sometimes it's the only way to fix Game Center. You'll need to restore the OS on the device, but not restore the device from any recent backup. If you restore from a backup you're just restoring the problems, so you have to start clean.

If none of the above works then you're one of the lucky people who Game Center simply doesn't work anymore on iOS 7. Please contact Apple and complain to them, as we've been telling them about these bugs for ages, but they never fix them.

Q: THE PLANES WILL SUDDENLY JERK LEFT OR RIGHT WHILE I'M PLAYING

A: Certain devices have "twitchy" magnetometers (compass), and they'll pop all over the place which results in the plane flying out of control. The solution is to turn off the Compass in the game by selecting "Gyroscope" in the Settings:

Switching to Gyroscope-only mode should get rid of the "pops" in the controls, but without the compass the gyroscope will tend to drift out of calibration, and you'll have to press the Calibrate/Neutral button in the game pretty often.

Q: WHY DON'T MY FRIEND INVITES WORK?

A: Quite often you may notice that sending a game invitation to a Friend does absolutely nothing. Most of the time this is just Game Center malfunctioning, but sometimes it's because that Friend has Invites turned off. Go into Settings->Game Center and be sure everyone has Game Invites turned ON:

Q: I BOUGHT AN UPGRADE, BUT IT ISN'T SHOWING UP

A: First try pressing the Restore Purchases button in the Upgrades dialog. If this does not fix it then email us (support@pangeasoft.net) and we can help.

Q: "Waiting for Authentication"

A: This means you are not logged into Game Center. You should run the Game Center app on your device and log in there. Game Center is one of the built-in apps that comes on your device, so look for an app called "Game Center" on your main icon page.

Q: WHY DO OTHER PLAYERS JUMP AROUND OR BECOME INVISIBLE?

A: This happens if there is a really bad network connection such as 3G or if the player's WiFi is clogged by other traffic. They're not cheating as most people assume. It's just a bad connection.

Q: HOW DO I GET FRIENDS?

A: Run the Game Center app and press the Friends tab. You can invite them to be your friend there.

Q: HOW DO I USE AIRPLAY MIRRORING?

A: Apple has a "How To" page on their site that explains how to turn it on.

SUPPORT

For additional assistance please contact support@pangeasoft.net


©2014 Pangea Software, Inc. All rights reserved. Air Wings is a registered trademark of Pangea Software, Inc.